Privacy Policy | Filipino Casino Official Platform

This Privacy Policy describes how we collect, use, and protect the personal data of users accessing our platform in the Philippines. By using our services, you agree to the practices described in this document.

This policy applies exclusively to our platform. It does not extend to third-party websites, external links, or separate services that you may visit after leaving our site. We encourage you to review the privacy policies of any third-party entities you interact with.

We collect information necessary to provide a secure and compliant gaming environment. The data is categorized as follows:

We gather information through three primary channels:

• Directly from you: Information you provide during registration, KYC verification, or when contacting support.
• Automatically: Technical data collected via cookies and server logs as you navigate our website and app.
• Partner Providers: Information from our partner payment processors and verification services to ensure transaction security.

Your data is used for legitimate business and legal purposes, including:

• Account Management: Creating and maintaining your player profile.
• Financial Transactions: Processing deposits and withdrawals securely.
• Compliance: Verifying that users are of legal age and identity verification.
• Security: Preventing fraud, multi-accounting, and unauthorized access.
• Optimization: Personalizing content to improve your user experience.
• Legal Obligations: Complying with regulations applicable to gambling operators in the Philippines.
• Marketing: Sending promotional offers only if you have explicitly provided consent.

We do not sell your personal data to third parties. We only share information when absolutely necessary:

• Service Providers: With partner providers who handle payments, identity verification, and technical infrastructure.
• Legal Requirements: To relevant regulatory authorities when required by law or to prevent criminal activity.

We implement robust security measures to protect your information:

• Encryption: Using industry-standard encryption for data in transit.
• Access Control: Restricting internal access to personal data to only those employees who require it for their roles.
• Isolation: Maintaining separate secure environments for payment-related data.
• Monitoring: Continuous monitoring of systems to detect and prevent unauthorized access.

We use cookies to enhance site functionality and analyze traffic. For detailed information on the types of cookies we use and how you can manage them, please visit our Cookie Policy.

You have specific rights regarding your personal data. You may exercise these by contacting our support team through the available channels on this site:

Note: Even after account closure, we are required by gambling and anti-money laundering rules to retain certain data for a mandatory period.

Personal data is generally retained for the duration of your active account lifecycle. Following account closure, we retain specific records for the timeframe required by applicable law in the Philippines to satisfy regulatory and audit obligations.

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, we will take immediate action to close the account and void any associated winnings.

Parents or guardians who believe a minor is using our platform are encouraged to report the account immediately through our support channels.

To provide our services, some of our technical and payment providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are applied to protect your data during these transfers.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be published on this page. We recommend checking the "Last Updated" date at the top of this page periodically to stay informed.